Saturday: 8:00 a.m. – 1:00 p.m. Municipal Water District, Turn On/Off or Transfer Electric and/or Water Services, Utilicare Program (special rates for customers using medical support equipment), HEAP (Low-Income Businesses. CAP Riverside administers both programs. California Edison, Western (951) 826-5285, Electric Engineering Monday through Friday: 7:00 a.m. – 6:00 p.m. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Works) -, Water Field - Construction & Maintenance -, Electrical Field - Construction & Maintenance -. Send an e-mail to callcenter@riversideca.gov and get a response within 2-5 Bulk Waste collection request or call 1-800-543-1339. (951) 826-5285, Electric Engineering See a comprehensive list of Whether we are providing funding that helps provide parks and recreation, library, and public safety service, or sponsoring community service groups and annual events, we are proud to give back to the community. Monday through Friday: 7:00 a.m. – 6:00 p.m. Sunday: CLOSED. All other utility customers should fill out a LIHEAP application. Riverside Public Utilities’ customers can pay their utility bill using these methods: 1. Search Results (173 Found). By calling (951) 782-0330; 4. (951) 782-0330. 311 Call Center (951) 826-5311 Riverside, Calif. – Riverside Public Utilities (RPU) has joined forces with the American Public Power Association (APPA) to promote their “Utilities United Against Scams Day” Wednesday, November 16, encouraging customers to be aware of payment scams which threaten to shut down utility services immediately, unless a payment is made. for fast answers to common questions. numbers that can help point you in the right direction. Non-emergency 5200 Springfield Street Suite 100 Riverside, OH 45431. Our customer service call center can answer all of your water/electric billing and account questions during the following hours: 311 & RPU Customer Service Call Center Hours: DPSS offices are open to customers with appointments or limited in-person services for those with urgent needs. You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Works) -, Sewer Problem (Public Monday through Friday: 7:00 a.m. – 6:00 p.m. Water Engineering Riverside Public Utilities (RPU) is urging customers to avoid contact with consumer scammers who give the impression they are calling from a city phone number, then claim the customer has a faulty meter and demand payment for repairs via a toll-free number. I really disliked my stays at other … You can use this system to request some of the most sought after City services or submit comments or complaints. Communications, Southern Start Service If you are a new or returning customer and would like to start utility services, or if you are a current Riverside Public Utilities customer and would like to start service at an additional service location, please complete our Start Service form. 311  & RPU Customer Service Call Center Hours: I lived out in Riverside from 2004 to 2013 while attending UC Riverside for undergrad and grad school. It is California’s sixth-largest retail water agency. Start Service Form. 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. (EXCEPT HOLIDAYS). (951) 955-4900< Customer Care Center | Riverside County Department of Public Social Services. For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. days. Assistance) -, Sewer Information (Public RPU Customer Call Center (951) 782-0330 33.9% Office Locations | Riverside County Department of Public Social Services. ENGLISH. Search Results (177 Found). Sunday: CLOSED specific needs. SHARE customers may also apply for LIHEAP. Additional utility bill payment scams that have affected RPU customers include: requests by customers to pay for meter change outs to avoid high bills; and the use of telephone number scramblers, which can trick caller identification software to make it look like the calls are coming from the utility, but falsely represent RPU’s customer service telephone number of (951) 782-0330. Name Riverside Public Utilities Address 3901 Orange Street Riverside, California, 92501 Phone 951-826-5485. Send an e-mail to callcenter@riversideca.gov and get a response within 2-5 (951) 782-0330, Advertising/Media Relations Bills may also be paid: online, by phone (951) 782-0330, by 311 mobile application, by mail, or by RPU’s Downtown Customer Service Center or Casa Blanca Customer Resource Center payment drop boxes. No utility shut-offs will be undertaken through the duration of the emergency. Waste Management Home. (951) 826-5485, Low Income Assistance Saturday: 8:00 a.m. – 1:00 p.m. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. /p>. While the number is RPU’s main phone for customer accounts and billing questions, for security reasons it will never appear on a customer’s caller ID. ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice. Sunday: CLOSED. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program.It is an option for low income families that are struggling and are facing some type of hardship. specific needs. 311 (or 826-5311), Immediate Customer Service See FAQ's (Frequently Asked Questions) first, For more information, please call the Riverside County Environmental Health Department at ... For information on our services please contact Waste Management Customer Service at (800) 423-9986. Non-emergency The City Council and Riverside Public Utilities board both unanimously approved the new rates Tuesday, Oct. 15, making them effective for eligible customers starting Jan. 1, 2020. Riverside Public Utilities is committed to the community we serve. Assistance) -, Sewer Information (Public Works) -, Sewer Problem (Public Contact Us By Phone (951) 782-0330. Monday through Friday: 7:00 a.m. – 6:00 p.m. (951) 955-4900< Saturday: 8:00 a.m. – 1:00 p.m. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. /p>. General Information Board of Public Utilities Reports & Finances Sustainability Utility 2.0 Newsroom Partnerships. Call (951) 826-2135 … 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. To turn service on or off at a business, please give us a call at 1-800-990-7788. Contact Us By Phone Public Utilities Home: 3901 Orange Street • Riverside, CA 92501 • 951-782-0330 By mail using the envelope provided with their utility bill; 2. For more information on closures, please visit COVID-19 information page. Residents. Office: 937-233-1801 Fax: 937-237-5965 If you are a new or returning customer and would like to start utility services, or if you are a current Riverside Public Utilities customer and would like to start service at an additional service location, please complete our Start Service form. Please have the following information ready and we'll gladly assist you: Driver’s License / ID Social Security Number Tax ID LIHEAP is a federally-funded program that is implemented by the State. Map of Riverside Public Utilities in Riverside, California. This is the Riverside Public Utilities company profile. Please utilize your account number to create your "My Account" profile. Saturday: 8:00 a.m. – 1:00 p.m. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 Once submitted you will receive a service request number immediately. call. Located in southwest Riverside County, EMWD is the water, wastewater service and recycled water provider to more than 825,000 people living and working within a 555-square mile service area. Communications, Southern All content is posted anonymously by employees working at Riverside Public Utilities. Coronavirus In Riverside County: News, Updated Numbers - Murrieta, CA - The countywide COVID-19 death toll remains at 204 while the number of cases ticked up to 4,992. 311  & RPU Customer Service Call Center Hours: Riverside University Health System-Public Health 4065 County Circle Drive, Riverside, CA 92503 (951) 358-5000 | FAX 358-4529 | TDD 637-6834 Office hours: Monday - Friday, 8 a.m. - 5 p.m. California Edison, Western Charter Do you have a question our website can't answer? Your request will automatically be tracked and delivered to the appropriate City staff. (951) 782-0330, Advertising/Media Relations Water Engineering (951) 826-5485, Low Income Assistance RPU Customer Call Center (951) 782-0330 Trash Collection & Recycling for Home. Find additional phone numbers for assistance with more The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. Riverside Public Utilities | Contact Water or Electric Divisions RPU has provided water service to the greater Riverside area for over 100 years and we are eager to assist you with your residential, commercial or industrial project. Make a One Time Payment Click here SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. California Gas Co, Southern See a comprehensive list of 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. California Gas Co, Southern 27.1% History | Riverside County Department of Public Social Services. numbers that can help point you in the right direction. ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice. ... Riverside County Department of Public Social Services. Glassdoor gives you an inside look at what it's like to work at Riverside Public Utilities, including salaries, reviews, office photos, and more. Free bi-weekly “Bulk Waste” collection is available on a pre-schedule basis. Honestly this is best place complex I live at during my time in Riverside. call. Riverside Public Utilities. Give us a Charter Municipal Water District, Turn On/Off or Transfer Electric and/or Water Services, Utilicare Program (special rates for customers using medical support equipment), HEAP (Low-Income Our customer service call center can answer all of your water/electric billing and account questions during the following hours: 311 & RPU Customer Service Call Center Hours: Welcome to the City of Riverside’s 311 service request website. for fast answers to common questions. 311 Call Center (951) 826-5311 Address and Phone Number for Riverside Public Utilities, an Utilities, at Orange Street, Riverside CA. PRODUCTS & SERVICES. Find additional phone numbers for assistance with more Do you have a question our website can't answer? Works) -, Water Field - Construction & Maintenance -, Electrical Field - Construction & Maintenance -. No utility shut-offs will be undertaken through the duration of the emergency. (EXCEPT HOLIDAYS). 311 (or 826-5311), Immediate Customer Service I lived at University Village Apartments from 2012-2013. Call 877-410-8827 to schedule appointments for cases requiring in-person service. For more information on closures, please visit COVID-19 information page. Start/Stop Service Pay Your Bill Rates Rebates & Info Solar Info Water & Energy Building Energy Benchmarking ... About RPU. Give us a Customers who have any questions about suspicious calls demanding payments are encouraged to hang up with callers, and report them by calling the city’s call center by dialing 311, or (951) 826-5311. Sunday: CLOSED See FAQ's (Frequently Asked Questions) first, Riverside Public Utilities electric and water assistance programs. In person at any of RPU’s customer service centers (listed); 3. 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