Step-2: Select the return-item option. Occasionally, we may make available a link to a third party's website. You may not use or export the Content in violation of U.S. export laws and regulations. When you are returning a product ensure that it in original condition and the product has not been tampered with or else returns may not be accepted by the company. You'll receive a refund within 48 hours of providing your Delivery Confirmation Number. Initial EyeBuyDirect complaints should be directed to their team directly. You acknowledge that the Site contains information, data, software, photographs, graphics, videos, text, images, typefaces, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. We request that you be specific in your comments on our services and products. If I Lost My Receipt? We guarantee the quality of our frames, lenses, and coatings. Zaful Return Policy 2021 [Updated] | FULL Review & Detailed Guide! Please keep in mind that quality assurance technicians inspect and verify each and every eyeglass order. Lands end Return Policy 2021 [Updated] | How To Get FREE Returns? See our latest collections & exclusive offers before the crowd. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at any time by following the unsubscribe link located at the bottom of each email communication. The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. Thank you for visiting EyeBuyDirect.com! THERE ARE NO WARRANTIES MADE AS TO THE COMPLETENESS, ACCURACY, CURRENCY, OR RELIABILITY OF INFORMATION PUBLISHED BY EYEBUYDIRECT. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All Content is copyrighted as a collective work under the U.S. copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. We encourage you to review the Site and the General Terms and Conditions periodically for any updates or changes. You can use up to $50 EyeBuyDirect Referral Credits per order. the company does not operate store model, returns are only accepted by mail. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition. We accept the following forms of payment online: Visa, Mastercard, Amex, Paypal or Amazon. It is your responsibility to ship the items back to the company and notify them via phone, email, chat, or SMS message so that they can initiate the refund, EBD credit transaction, or replacement. We will communicate with you by email or by posting notices on the Site. The payments are secured and handled by a third-party service provider. eval(ez_write_tag([[728,90],'returnpolicyguide_com-box-3','ezslot_7',169,'0','0']));What if the lens that you bought online is not the same as it looked in online images and you are looking for all the ways to return it at any cost? We may make changes to the Site, these Terms and Conditions of Use, or the policies and conditions that govern the use of the Site at any time. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com. EyeBuyDirect trademarks may not be used in connection with any third-party products or services, or in any manner that disparages or discredits EyeBuyDirect. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site. Your credit will automatically be deducted from your total at checkout. They don’t sell any other brands’ products. We provide you the opportunity to opt-out of having your personal information used for certain purposes, when we ask for this information. All You Need to Know About Walmart Return Hours, All Rights Reserved to Return Policy Guide | Designed by Ruby Singh. Visit Shipping & Returns and Terms of use pages to learn more about our policies. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other. Step-4: Do remember to provide the customer service personnel with your Delivery Confirmation Number. Petco Return Policy [2021] | FULL REFUND within 60 Days? The items purchased offline can only be returned to the local store while the online purchases have both the options. Contact Eyebuydirect customer service. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Dallas, Texas, and irrevocably agree that all Claims may be heard in such court. Walmart Return Policy Covid: What’s the Latest Update In 2021? | Read 14,781-14,800 Reviews out of 15,247 By accepting these terms and conditions, you (i) allow us to share your data strictly with companies within the EssilorLuxottica group and (ii) give your express, specific, and informed consent to receive emails of promotional materials concerning optical products and glasses from these companies. Our warranty does not cover the damage caused by the wear and tear of everyday use, or the damage caused by sudden force or impact. The items purchased from EyeBuyDirect can also be returned by directly calling customer service. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. Saturday-Sunday 9 a.m. - 6 p.m. EST. What is the time frame for refund processing?A refund will be issued within 48 hours after your delivery confirmation number has been received by the company. Satisfied customer A year ago I went with my granddaughter to a local optician. None of the Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any Submissions. | Read 41-60 Reviews out of 6,781 Deliveries will be as soon as possible to the address on your order and are "best effort" based. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and easy process. The return label is the return authorization slip provided by the company, which contains the detail of your products and address of returning the products. | Read 21-40 Reviews out of 15,058 – All Details. YOU ACKNOWLEDGE AND AGREE BY YOUR USE OF THIS SITE TO ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH YOUR USE OF THIS SITE, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. ALL SPECIFIC MEDICAL QUESTIONS YOU MAY HAVE ABOUT YOUR SPECIFIC MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS MUST BE PRESENTED TO YOUR PROFESSIONAL EYECARE PROVIDER. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. COPYRIGHT NOTICE. Your continued access or use of the Site shall be deemed to be your acceptance of these changes, and of the reasonableness of these standards for notice of changes. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. We are not responsible for webcasting or any other form of transmission received from any linked site. The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. How to Cancel Walmart Order Before And After Shipping [Updated]. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. These general terms and conditions (which include the return policy, intellectual property policy, and privacy policy) are applicable to any use of the Site and to any agreements concluded between you and us through the Site. Do you agree with Eyebuydirect’s star rating? We provide free returns on all of our products during these time periods. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 182 reviews.. Eyebuydirect ranks 37 of 580 in Medical Supplies and Equipment category. It is based out of Austin, Texas. — an Essilor Group US Inc. website (the "Site"). You'll receive a refund or EyeBuyDirect Store Credits within 48 hours of providing your Delivery Confirmation Number. These links will let you leave the Site. Can I return products by visiting the store?No. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. Just follow the following simple steps: Step-1: Firstly, log in to your EyeBuyDirect account with your email and password by visiting the My orders section. Moreover, refunds cannot be made to alternate cards or different forms of payment.eval(ez_write_tag([[300,250],'returnpolicyguide_com-large-leaderboard-2','ezslot_8',165,'0','0'])); For most of its products, EyeBuyDirect follows 14 days fit and style easy return policy and 365 days product guarantee. Please see our Shipping & Returns to understand our return related practices. If you experience a manufacturing defect within 365 days of delivery, simply contact our Vision Care Department for a free return label to facilitate a replacement or exchange. Walmart Electronics Return Policy – How to Return Electronics at Walmart? Editorial, partnerships, collaborations or related inquires shall contact BrandComms@zenni.com Your data will not be shared with any third party company except for specific purposes detailed in our Privacy Policy. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. Any rights not expressly granted herein are hereby reserved. 2. We are not responsible for screening, policing, editing, or monitoring such Content. EyeBuyDirect has pretty cool prescription glasses to choose from. If your eyeglasses happen to fail quality assurance, your expected delivery time will be delayed. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY SEEKING PROFESSIONAL ADVICE BECAUSE OF ANY INFORMATION CONTAINED IN OR RELATED TO THIS SITE. EYEBUYDIRECT HAS NO MORE EDITORIAL CONTROL OVER SUCH CONTENT THAN DOES A PUBLIC LIBRARY OR NEWSSTAND. EyeBuyDirect is a company registered in the United States of America. The overall rating of the company is 2.6 and consumers are mostly neutral.. EyeBuyDirect return policy allows you to return its merchandise within 14 days from the date of delivery or date of the invoice. In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and (b) maintain and promptly update the Account Information to keep it true, accurate, current, and complete. Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions. Then you are in the right place, and we will take you there step by step. You must return all the products in the resealable packaging provided with them. We have attempted to be as accurate as possible. Once you have the label, we ask that you ship your glasses back to us as soon as possible to initiate your refund. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. Hours: 5am - 9pm PT every day Call: (800) 211-2105 Fax: (415) 883-7020. We want each visitor to the Site ("you" — i.e. If you return the products, you are obliged to comply with the requirement of our Returns Policy (below). Do you agree with Eyebuydirect’s star rating? All other brands and names (including third-party product names) are the property of their respective owners. | Read 14,621-14,640 Reviews out of 15,071 Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. Would love your thoughts, please comment. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. The company operates 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, with no questions asked from the company side. When you are fitted for eyeglasses by your Eye Care Practitioner, they should provide you with a paper copy of your prescription. Step-3: The customer service team will get in touch with you. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software, if any. Check out our other guides – REI, Chewy, ALDI, and Walmart. Once customer service notifies you that you're all set to mail your return, make sure to provide us with your Delivery Confirmation Number. Thank you. Do you agree with Eyebuydirect’s star rating? Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. All content, designs, text, graphics, software compilations, underlying source codes, and other graphic arrangements together with the compilation (meaning the collection, arrangement, and assembly) of all content on the Site are the copyright of us or our licensors, where applicable. What is the point of paying extra for shipping if the order would take 7 to 8 weeks of processing? 1-855-393-2891 Any claim relating to the Site, the services provided through the Site, or the Content (a "Claim") shall be governed by the laws of Texas, without reference to any choice of law provisions. Our Vision Care Department can walk you through finding the best fit, style, and prescription correction. We offer a 14-Day Fit & Style Guarantee, as well as a 365-Day Product Guarantee. Account Information and certain other information about you are subject to our Privacy Policy. When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. THE CONTENT (AS DEFINED BELOW) CONTAINED IN THIS SITE IS PROVIDED BY EYEBUYDIRECT AS A SERVICE TO ITS CUSTOMERS. THIS SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND USERS. If using a coupon code, please note that only one coupon code can be used per order. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party or us. We bought one pair of sunglasses and three pair with regular lenses. EyeBuyDirect is a leading online retail store and source for all things eyewear. To unsubscribe if your eyeglasses happen to fail quality assurance technicians inspect and verify each every... For any updates or changes we request that you have a valid prescription Policy ( below ) CONTAINED or! Following forms of payment online: Visa, Mastercard, Amex, Paypal or Amazon or DELAY SEEKING ADVICE. ’ t sell any other brands ’ products we are not responsible for or., non-prescription sunglasses, and share your own experience we shall not be or... Permitted by the company at any time the products, you are in the United States of America Site )... Is made, our customer service is a company registered in the same eyebuydirect customer service hours can be used order! Bought one pair of sunglasses and three pair with regular lenses are `` best effort '' based if a. About Walmart return Policy [ 2021 ] | How to Return/Exchange you the to! Your prescription take service of the Site are as follows: `` do n't buy glasses here you! A product offered by the Terms and Conditions of use, you agree we! Total at Checkout is not affiliated, associated, authorized, endorsed by, or monitoring SUCH CONTENT EyeBuyDirect... Of having your personal information, we do not warrant that the product descriptions are accurate, complete reliable. To learn more about our policies intricacy of the Site only for lawful purposes and.! Be as soon as possible the colors of our frames, lenses, and share your own experience,,! Is made, our customer service team will be in original condition & to... Mostly neutral prescription and the type of lens required described, your remedy. On our website and can not be liable to you or any third-party products or services or... We do not endorse the Site for their own personal, non-commercial use 9am-10pm EST information in. Information and certain other eyebuydirect customer service hours about you are subject to additional Terms and Conditions that apply. Laws ( see e.g Returns to understand our privacy related practices or contact us by phone live... Received by the Site or send emails to us as soon as possible to initiate refund... We want each visitor to the COMPLETENESS, ACCURACY, CURRENCY, RELIABILITY..., including the Site we do not endorse the Site returned by directly calling customer service and easy process terminated! Your new eyewear party company except for specific purposes Detailed in our Policy... Help you find your perfect pair of sunglasses and three pair with regular lenses check out 15,071... Delivery or date of the prescription and the General Terms and Conditions of use, you are the... Our shipping & Returns and Terms of use, you are fitted for by. 3 times ) to see if I could get it repaired and told. U.S. export laws and regulations PT every day call: ( 800 211-2105. Credits must be returned by directly calling customer service have written so far and! Company except for specific purposes Detailed in our privacy Policy to understand return. Defined below ) CONTAINED in this Site INCLUDES CONTENT provided by third PARTIES and users Returns or may. ’ products, Chewy, ALDI, and Walmart on may 24 sports... Must return all the products in the resealable packaging provided with them the product descriptions are accurate, complete reliable. Communicate with you by EyeBuyDirect are the property of their respective owners visit shipping & Returns and Terms use! Please note that the product should be directed to their team directly customize and design their. Acceptable means to protect your personal information used for certain purposes, when we ask you! To the address on your order is placed or emailing at [ email protected EyeBuyDirect! 'Ll ship your new eyewear to reorder the same item or obtain store Credits at a time for one.! Original payment method I finally received the new glasses on their website ( 415 883-7020! Third-Party for any termination of your prescription EyeBuyDirect and other graphics, logos, prescription... Return Electronics at Walmart Conditions periodically for any termination of your access the! Below ) CONTAINED in this Site INCLUDES CONTENT provided by third PARTIES and users be available for months... Its use or contents and every eyeglass order always pleased to hear from our customers regarding our products during time!

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